GEBE Mount Warranty

GOLDEN EAGLE BICYCLE ENGINES – WARRANTY

Golden Eagle is an OEM company, warranty is backed by Golden Eagle Bicycle Engines.

Engines and Mount Kits are warrantied for 90 days.  The owner is responsible for proper installation and maintenance, abuse is not covered.  Read the engine manual, follow recommended maintenance schedules.

All shortages must be reported within 48 hours of receipt of shipment to receive replacement or credit.

Belts are not covered under warranty. Riding style and/or improper installation of mount or belt affects belt life. It is the responsibility of the owner to contact us immediately if/when problem arises.

All products are warranted against defects in material and workmanship for a period of 90 days.  This warranty does not cover defects resulting from normal wear and tear, accidents, misuse, improper assembly, installation or improper maintenance of the product.  Golden Eagle Bicycle Engines will repair or replace, at its option, the defective product.

Return Authorization must be obtained Before item is returned. Returned item must be received by Golden Eagle within 2 weeks of approval date.

Shipping/Delivery fees are not covered under warranty.

Attempts to affect repairs yourself or by an unauthorized technician voids your warranty.  It is the customer’s responsibility to contact us immediately when any problem occurs.

Usual and customary procedure for warranty replacement (shipping not included) requires part/engine be returned for our techs to examine/determine cause of failure, be it abuse, defect or substandard material (substitution by supplier) or not manufactured per specifications.

CAREFULLY PACK THE PRODUCTS FOR RETURN. Package item well, so not to sustain any damage in shipment.

Address return to:

Golden Eagle Bicycle Engines
1934 E Apple Ave, # 191
Muskegon, MI 49442

Upon receipt, returned item will be examined to determine cause of engine/part failure.  You are responsible for cost of replacement parts not covered under warranty and return shipping.  Cost of replacement parts and/or labor due to damages incurred by unauthorized service provider is the customer’s responsibility.

Only by examination can it be determined how we might be able to improve our product and/or increase part/engine life and to deliver better performance.

Golden Eagle Bicycle Engines
1.517.410.2793
8:00am – 5:30pm Monday thru Friday
9:00am – 12 noon Saturday

Eastern Time

By purchasing Products from Golden Eagle Bicycle Engines you consent to our Warranty Policy. This Policy shall never apply to Products that have been damaged, altered, abused, neglected, in an accident, improperly installed or maintained.